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Goal Drilldown

Collections percentage target

Import payments, adjustments, write-offs, and collection dates before assigning collections pacing work.

What is happening

Collections percentage target is configured at Requires payments export with current result Unavailable.

Current value

Unavailable

Target

Requires payments export

Variance

Unavailable

Recommended Next Action

Import payments, adjustments, write-offs, and collection dates before assigning collections pacing work.

Why it matters

Kay uses this target to decide whether a signal is urgent, recoverable, or safe to monitor.

Success measure

Goal target is reviewed, edited if needed, and tied to an owner-ready action.

Relevant SOP

Practice Blueprint Review

Data source and confidence

Practice Blueprint + payments export when available / Partial: source records available

Take action

Every queue change opens a preview first.

View recordsOpen SOP
Create task

Preview: Create task

Kay will move this into active work so it can be owned, followed up, and marked complete.

Assign owner

Preview: Assign owner

Kay will assign this work to the selected owner before it appears as in-progress execution.

Mark reviewed

Preview: Mark reviewed

Kay will record that the recommendation was reviewed and no longer needs to lead the queue.

Intentional / N/A

Preview: Intentional / N/A

Kay will remove this from the active queue because the condition was intentional or does not apply.

Dismiss with reason

Preview: Dismiss with reason

Kay will dismiss this only after a reason is captured, so the decision can be reviewed later.

Escalate

Preview: Escalate

Kay will escalate this to the Director queue for leadership review before the day moves on.

BackClose

Likely Contributors

Period: Monthly

Clinic: Charles City

Provider: Practice-wide

Missing Data

No missing field blocks this workflow.

Configured value

Requires payments export

Current result

Unavailable

Variance

Unavailable

Period

Monthly

Clinic

Charles City

Provider

Practice-wide

Last updated

Stored in active Practice Blueprint

Edit action

Open Practice Blueprint and save changes

Underlying Records

A/R snapshot summary

MetricValueSourceAction
Total A/R$0accounts_receivableOpen work
Patient portion$0accounts_receivableOpen work
Insurance portion$0accounts_receivableOpen work
90+ aging$0accounts_receivableOpen work
Balances tied to schedule date$0accounts_receivable + appointmentsOpen work