What is happening
Recare continuity is contributing Unavailable to the provisional operating signal score.
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O-KAY Score Drilldown
Recare continuity
Import an uncapped recare aggregate with eligible count, due-without-future count, exclusions, and future appointment state before assigning patient outreach.
Current value
Unavailable
Target
125 overdue target
Variance
0 penalty point(s) / 15 possible
Recommended Next Action
Import an uncapped recare aggregate with eligible count, due-without-future count, exclusions, and future appointment state before assigning patient outreach.
Why it matters
The score should lead Kay to the next operational move, not act as a final grade.
Success measure
Uncapped recare aggregate imported and the recare domain moves from unavailable to partial or complete confidence.
Relevant SOP
Director Morning Operating Review
Data source and confidence
Practice Blueprint and active Open Dental export snapshot / unavailable
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Every queue change opens a preview first.
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Mark reviewed
Intentional / N/A
Dismiss with reason
Escalate
Likely Contributors
Recall rows imported
Missing Data
uncapped eligible recare count
properly filtered due-without-future count
reappointment outcome rate
Formula
Excluded from score until an uncapped aggregate and properly filtered eligible count are imported.
Coverage
Excluded from score
Confidence
unavailable
Underlying Records
Recall / recare snapshot coverage
| Metric | Value | Source | Action |
|---|---|---|---|
| Recall rows imported | 0 | recall_recare | Open work |
| Eligible recare population | 0 | uncapped recall eligibility query required | Open work |
| Due without future appointment | 0 | recall_recare + patient_scheduling_index | Open work |