Analytics

Active patient base

Recare

Hometown Dental / Charles City / current practice data / 2026-09-16T17:41:59.649Z

Recommended Work

Recare: what should happen next.

Unavailable

Import an uncapped recare aggregate with eligible count, due-without-future count, exclusions, and future appointment state before assigning patient outreach.

Recare outreach must be based on a clean eligible population so the team does not waste effort or misstate patient continuity risk.

Why is Kay recommending this?

Who

Hygiene Lead

When

Before recare work queue launch

How much

Uncapped recare aggregate imported and the recare domain moves from unavailable to partial or complete confidence.

What should I do next?

Import an uncapped recare aggregate with eligible count, due-without-future count, exclusions, and future appointment state before assigning patient outreach.

What happened

The recall export contains 1,000 rows. Kay treats that as a cap signal, not a confirmed patient count.

Likely cause

Requires review: the active recall export hit 1,000 rows, so Kay cannot prove the eligible recare population.

Current

Import required

Target

125 overdue recall target

Variance

Unavailable

Trend

Capped export

Why is Kay recommending this?

Supporting metrics and underlying records.

+

Current Value

0 due without future

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Goal

125 overdue target

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Variance From Goal

Goal unavailable

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Trend

Unavailable for scoring

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Underlying Pattern

Recall coverage status

Current data

Recare is excluded from scoring until an uncapped aggregate and eligible count are imported.

Why It Matters

Recare health shows whether active patients are staying connected to the practice before they drift into overdue status.

Operator Read

Kay is not treating the 1,000 imported recall rows as the confirmed recall count. The score waits for an uncapped eligible-count query with proper status/date filters.

Supporting Records

Recall / recare snapshot coverage

MetricValueSource
Recall rows imported0recall_recare
Eligible recare population0uncapped recall eligibility query required
Due without future appointment0recall_recare + patient_scheduling_index

Recoverable Opportunities

Recare opportunities

Recoverable work Kay can route into the Action Center.

Recare decisions required

Execution

Today's Action Plan

Open Action Center